Please contact me at kfkoester@gmail.com with photo upon receiving your item if it arrives damaged or if you wish to return an item. Returns will not be accepted after 30 days from purchase. Return shipping will be covered by you. The item(s) must be received by me in pristine condition before a refund will be given. If I determine the item is not pristine, no refund will be given as I will not be able to resell the item. Please return the item(s) in the original packaging, unless packaging arrived damaged.

All items posted here are of my own creation and are protected by copyright. My art dolls are not intended for everyday hard play, and children should be supervised when given one. I am not responsible for injury or damage caused by misuse or unsupervised use of any of my items.

If an item I am selling was made using another creator’s pattern or design, all efforts will be given to properly credit the designer. Anyone found abusing me, my work or my followers, or using any of my platforms to spread hate or misinformation online or on social media will be banned from my social media or from purchasing my work. I only sell online through this website, anyone contacting you as my representative is trying to scam you. Please don’t give anyone you don’t know and trust your information.

Items in the same order will be combined in one box. Excessive shipping charges will be reimbursed. A separate invoice will be sent after purchase is complete if shipping costs are $5 or more than what you paid. For free local pickup use discount code “LOCAL” at checkout. This discount is only available for those willing to drive to me at my studio in Arbor Vitae, WI. Thank you!

I am an individual, a human, and therefore mistakes may (and will) happen. I will always do what I can to correct mistakes. Thank you for your understanding and not holding me to blame if an error occurs on this site or in any of my publicity. All I ask is for respect. Blessed be and I wish you everything you deserve.

Your information will never be sold or shared. Cookies may be used with this site.